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Protection of Personal Data

1.- Gathering and processing personal data

The gathering and processing of personal data contained in the application form is aimed at processing your request for information, managing electricity supply, works and amenities inherent to the supply, technical assistance and inspection complementary service contracts, or the managing of the loyalty points programme, along with compliance of the legal requirements

Pursuant to the Spanish Personal Protection Act 15/1999, of 13 December, and its enactment legislation, the data holder is hereby notified that the data provided in the form, along with the data obtained as a result of the subsequent managing of the service and product contracts shall be processed by HIDROCANTÁBRICO ENERGÍA SAU and/or NATURGAS ENERGÍA COMERCIALIZADORA SAU and/or EDP COMERCIALIZADORA DE ULTIMO RECURSO SA as the file manager.

The data requested in the forms on the EDP website are compulsory, except when indicated to the contrary and the data holder hereby authorises their processing for the indicated purposes.

Under no circumstances may the personal details of third parties be included in the form, unless the applicant has been so authorised beforehand pursuant to the terms set out in Article 5.4 of the Personal Data Protection Act. The applicant shall be solely liable for breach of this obligation and any other regarding personal data.

2.- Rights to access, amend, cancel and oppose

The data holder may exercise their rights to access, amend, cancel and oppose, pursuant to current legislation, by duly notifying EDP in writing, to the following address: Departamento Seguridad de la Información, Plaza de la Gesta, Nº 2, 33007 Oviedo. You may likewise exercise those rights by sending an email with your personal details to cclopd@edpenergia.es. You should attach a photocopy of the ID card of the data subject. You many likewise exercise those rights through the Customer Area of the www.edpenergia.es website.

3.- Information and commercial campaigns

The data holder hereby agrees to their data being processed and communicated to companies wholly or partially owned by the EDP Group for information and commercial campaigns of products and services related to the supply or consumption of electricity and/or gas, with complementary inspection and /or technical assistance services and/or promotional contests and/or quality surveys. These campaigns may be conducted using electronic media. For the above purposes, your data may be communicated to the following companies: HIDROCANTÁBRICO ENERGÍA SAU and/or NATURGAS ENERGÍA COMERCIALIZADORA SAU and/or EDP COMERCIALIZADORA DE ULTIMO RECURSO SA.

4.- Use of cookies

EDP may use cookies in order to ensure more flexible and efficient management of the services provided.

Cookies are a user authentication method that enables the identifier assigned at the time of the applicant/interested party/customer registering to be saved, which avoids your having to re-register when visiting the website again.

The applicant/interested party/customer can configure the browser of their computer to notify cookie access and, where applicable, to prevent their being saved on the hard disk.